Custom tailored RCM services

Precision in Every Process, Passion in Every Partnership.
What We doWhy Annuity?

The Annuity Advantage

Annuity Health is a National accounts receivable management company dedicated to servicing healthcare clients with over 600 employees nationwide.

We integrate cutting-edge AI technology with innovative workflows and distinctive solutions to enhance operational structures in ways unprecedented in the industry.

At Annuity Health, we are driven by a commitment to impact lives positively—extending from the patients we indirectly serve through our healthcare financial services, to our employees and the wider community.

About Us

Insurance A/R Resolution

We combine advanced analytics, intelligent automation, and a client-specific prioritization framework to drive precise financial actions, efficient queue management, and comprehensive account scoring, with experts who work seamlessly with all payers and providers.
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Flexible On-Demand Workforce

Our trained RCM specialists deploy rapidly to reduce backlogs, scale to your needs, flexibly support multiple areas, ensure quality via performance managers, and provide tailored reporting.
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Early-Out Self Pay & Customer service

Supported by Annuity One’s advanced tools, we deliver self-pay follow-up, resolve patient issues quickly, offer customizable call center outsourcing, and minimize wait times to create Patient Delight™.
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Bad Debt Recovery

With a Patient Delight™ approach, we use data-driven insights, digital communications, and a compliance-focused methodology to resolve balances of any age and maximize returns.
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Smart Automation Drives End-to-End Resolution

Annuity Health’s Virtual A/R Representative (VARR) changes the game.

Annuity Health offers comprehensive tech-enabled services, featuring Annuity One’s Virtual A/R Representatives (VARR) and advanced analytics to drive end-to-end resolution, even for the most complex claims.

Unlike other automation tools, VARR doesn’t just flag problems—it solves them. From detecting denial root causes to verifying insurance coverage, rebilling, and generating appeals, VARR mirrors the judgment of your most experienced insurance rep—but works 24/7, without burnout.

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I am incredibly impressed by Annuity’s leadership and innovative approach to insurance follow-up, and denials management, while balancing human resources and automation/AI. Their efforts and responsiveness continually help us meet our industry leading revenue cycle metrics and cash collection goals.

– Steven F. Honeywell, AVP of Patient Accounting, Penn Medicine

“Annuity has been a valued partner to PhyNet and together we have advanced our Early-out performance to best of practice levels. Their unique use of state-of-the-art technology while understanding many patients still desire to speak with readily available compassionate representatives is why we continue to trust them as our customer service partner.”

– Chad Peters, Chief Revenue Officer, PhyNet

“Annuity is our ‘Swiss Army Knife vendor’ — consistently equipped with the tools and expertise to tackle any challenge. Their commitment to excellence has made them an indispensable partner in our revenue cycle optimization efforts.”

– Mamoon Nawabi, Executive Director, University of Chicago Physicians Group

Annuity News

From Crisis to Success: Chris Spady’s Healthcare Turnaround Story

From Crisis to Success: Chris Spady’s Healthcare Turnaround Story

In this interview, Chris Spady, Division Vice President of Revenue Cycle for CommonSpirit, shares his insights on effective organizational turnarounds in the healthcare RCM sector. Chris recounts his experience at Erlanger Health System, where he led a successful...

It’s Not About the Claim — It’s About the Conversation

It’s Not About the Claim — It’s About the Conversation

Rethinking the vendor-client dynamic in healthcare RCM by prioritizing goals, trust, and tailored communication over automation alone. By Nick DiGiovanni Jr. Introduction: The Missing Piece in RCM? A Real Conversation In today’s revenue cycle environment, there’s no...

Strategic Vendor Partnerships in Healthcare Revenue Cycle

Strategic Vendor Partnerships in Healthcare Revenue Cycle

A Guide for Health System Leaders By Steven F. Honeywell, Associate Vice President, Corporate Finance, Penn Medicine Why Vendor Partnerships Are Essential in Healthcare Today Healthcare is facing a perfect storm of challenges—workforce shortages, rising costs, and...