SERVICES
Flexible On-Demand WorkforceWorkforce
Maximize Your Operational Efficiency
Annuity Health provides a Flexible On-Demand Fully-Managed Workforce Solution aimed at addressing staffing deficiencies in Revenue Cycle operations. Our solution is designed to seamlessly integrate skilled resources into your systems, ensuring adaptability, efficiency, and comprehensive support.
- Reduce backlogs with our highly-trained specialists, deeply experienced in leading RCM platforms for rapid deployment
- Our dedicated resources are affordable and scalable to complement your team
- Team members can “float” between different areas to address fluctuating needs
- Integrated performance managers to ensure excellence in delivery
- Tailored reporting for precision performance tracking
CHALLENGE: Reduce backlogs while optimizing resources.
OBSTACLES: Time-consuming process of finding and training talent, and over-extended internal resources.
THE SOLUTION: Reduce backlogs by leveraging the expertise of our on-demand Revenue Cycle personnel and management resources.
✔ Flexible Team Structure
Staff members are available on-demand and charged per Full-Time Equivalent (FTE), ensuring affordability and scalability.
✔ Versatile Staffing
Resources can adapt and “float” between different areas within the Revenue Cycle to manage fluctuating demands effectively through rapid-deployment.
✔ Project Management and Reporting
Dedicated project managers oversee resources and provide comprehensive reporting for transparency and efficiency.
✔ Highly Skilled Team
Team members are highly trained and proficient, requiring minimal client-specific training for enhanced operational readiness.

Additional Support Areas:
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Scheduling
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Cash Posting
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Credit Balances
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Credentialing
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And many others…
Insurance Verification
- Verify eligibility using RTE, payer websites, or direct calls to payers
- Update patient demographics and insurance information
- Work on insurance verification patient workqueues and registration and insurance verification edits
Authorization
- Determine authorization requirements
- Initiate authorization requests and following up on clinical documentation
- Manage authorization workqueues and escalating issues as needed
Registration
- Provide pre-registration edit processing services
- Handle demographic edits in pre-registration systems
- Manage insurance verification edits for scheduled appointments
Billing
- Ensure record accuracy and making necessary revisions
- Process changes in the client system to support accurate billing processes
- Communicate trends and issues to the central business office
- Work on billing edits within the client system
Cash Acceleration
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Manage follow-up workqueues, especially for no-response and denials
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Address rejected/denied accounts post-denial posting
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Perform follow-up activities to appeal and collect on denied and unpaid claims
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Document accounts using appropriate activity types for thorough record-keeping
Customer Service Overflow
- Conduct pre-collection follow-up for balances after insurance settlements with patients/guarantors
- Provide customer service and managing overflow calls
- Resolve patient balance issues effectively
Success