SERVICES

Insurance A/R Resolution

Insurance

Smart Automation
Drives End-to-End Resolution

Annuity Health addresses this challenge with comprehensive tech-enabled services, featuring Annuity One’s Virtual A/R Representatives (VARR) and advanced analytics to drive end-to-end resolution, even for the most complex claims.

Annuity integrates strategy, technology, and people to maximize net cash collections and maintain best-of-practice accounts receivable levels for aged insurance accounts.

Are too many small-balance claims sitting untouched?

Is your team stretched too thin to resolve aging A/R?

Tired of Vendor Smoke and Mirrors “AI” promises with little results?

Many claim automation tools fall short because they do not truly address the real manual effort needed to resolve insurance accounts.

Faster

Quality Rating

Daily Production Per VARR

Doubled workforce capacity

VARR automation + skilled staff

Reduced manual work by 50+%

freeing up valuable resources

Faster insurance follow-up

accelerate cash collections and A/R reduction

Better claim resolution outcomes

without increasing operational costs

Advanced analytics and intelligent automation

Automate traditionally manual tasks, boosting quality and productivity

Our Intelligent Automation engine, guided by AI analytics, automates low-value and repetitive tasks, enabling staff to focus on complex, high-value accounts for maximum quality and productivity.

Intelligent Automations

✔ Medical Record requests

✔ Appeals processing

✔ Transfer Balance to patient responsibility

Our proprietary technology platform, AnnuityOne, uses an AI bespoke multi-factor, client specific prioritization schema to optimize workflow and queue management, ensuring the right effort for each account. Instead of focusing solely on denial reasons or balance, we factor in payor cash-to-charge ratio, collectability, and cost to collect, among others, to guide the next resolution action.

Specialized Automations

✔ Comprehensive Account Evaluation

✔ Exhaustive Insurance Net Recovery Scoring based on multi-point algorithms

✔ Prescriptive Strategy for delegating tasks to technology vs. people

Learn more

{

I am incredibly impressed by Annuity’s leadership and innovative approach to insurance follow-up, and denials management, while balancing human resources and automation/AI. Their efforts and responsiveness continually help us meet our industry leading revenue cycle metrics and cash collection goals.

– Steven F. Honeywell, AVP of Patient Accounting, Penn Medicine

Success

Case Study

$5b NPR health system

In a rapidly evolving healthcare landscape, efficient revenue cycle management is crucial for sustaining financial health. This case study explores our partnership with a $5 billion NPR health system, where our targeted interventions led to significant financial improvements.